HCS Dashboard - Case Management

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Cases

Overview across all case types

170

Total

23

New

147

Active

Reminders

Counts by priority

Overdue 5

Due Today 12

Billing

Today's total

32.5

Today's Billing

Timely Contact

Contact compliance

92%

Score

Total Overdue 8

Maximum Overdue 14 days

Overdue Today 3

Timely Activity

Activity compliance

87%

Score

Total Overdue 11

Maximum Overdue 21 days

Overdue Today 4

Patient Engagement

Engagement summary

84 / 120

Engaged / Outreached

Phone / Video Engagements

Successful

62

Attempted

95

In-Person Engagements

Successful

22

Attempted

25

Participation

Case participation

Open Cases

Open & Active

142

New Active Cases

28

Closed Cases

Graduates

68% (97)

Partial Participant

32% (46)

Compliance Change

Graduate

+4.2%

Partial Participant

-1.8%

Success Story

Success story rate

72%

Success Story Rate

Savings

Cost savings

$124,500

Savings

Productivity

1/1/2026 - 3/17/2026

91%

Productivity

Medical Guidelines

External links

Cardiac Care Protocols

Updated Dec 2024

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Diabetes Management

ADA Guidelines 2024

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Hypertension Guidelines

ACC/AHA 2024

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COPD Management

GOLD Guidelines 2024

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Obesity Treatment Pathways

Endocrine Society 2024

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Digital Engagement

Patient digital activity

Opens

1,245

Messages Sent

328

Content Viewed

567

Surveys Completed

89

App Registrations

156

Community Resources

External support tools

Findhelp.org

Social services directory

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Housing Assistance

HUD local programs

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Transportation Services

Medical transport & rideshare

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Mental Health Hotlines

Crisis & support lines

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Nutrition & Food Banks

SNAP, WIC & local pantries

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