Case Management
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MR
Maria Rodriguez
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Last 30 Days
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Name
Cases
Real-time aggregate across selected team
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842
Aggregate Open Cases
67
Avg Caseload per FTE
88%
Active Open Cases
Billing
Aggregate daily billing over selected date range
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Productivity
Team avg for the calc period
• 3/22/2026 – 4/20/2026
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89%
Average Productivity
Timely Contact
Real-time aggregate across team
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93%
Aggregate Score
6%
Overdue %
18
Max Overdue (days)
Timely Activity
Real-time aggregate across team
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87%
Aggregate Score
11%
Overdue %
21
Max Overdue (days)
Reminders
Real-time aggregate across team
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Overdue
42
Due Today
98
Priority
All Priorities
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All Priorities
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Medium
Low
Digital Engagement
Real-time aggregate across team
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Critical Values (RPM)
14
Chats
286
Surveys & Assessments
132
New Registrations
19
