Business Continuity Online Education (BCOE)

Learn how to establish the need for a business continuity program in your organization as well as how to obtain support and funding. You also will learn how to build the organizational framework to support the business continuity program. This course introduces key concepts, such as program management, risk awareness, identification of critical functions/processes, recovery strategies, training and awareness, and exercising/testing. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice One: Program Initiation and Management.

Learn how to identify risks that can adversely affect an entity’s resources or image. Discover the ways in which risk is assessed to determine the potential impacts to the entity, enabling the entity to determine the most effective use of resources to reduce these potential impacts. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Two: Risk Assessment.

Learn how to identify and prioritize the entity’s functions and processes in order to ascertain which ones will have the greatest impact should they not be available. Understand how to assess the resources required to support the business impact analysis process. Discover how to analyze the findings to ascertain any gaps between the entity’s requirements and its ability to deliver those requirements. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Three: Business Impact Analysis.

Learn how to select cost-effective strategies to reduce deficiencies as identified during the risk assessment and business impact analysis processes. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Four: Business Continuity Strategies.

Learn how to develop and assist with the implementation of an incident management system that defines organizational roles, lines of authority, and succession of authority. Define requirements to develop and implement the entity’s incident response plan. Ensure that incident response is coordinated with outside organizations in a timely and effective manner when appropriate. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Five: Incident Response.

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Learn how to document plans to be used during an incident that will enable the entity to continue to function. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Six: Plan Development and Implementation.

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Discover how to establish and maintain training and awareness programs that result in personnel being able to respond to incidents in a calm and efficient manner. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Seven: Awareness and Training Programs.

Learn how to establish an exercise, assessment, and maintenance program to maintain a state of readiness. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Eight: Business Continuity Plan Exercise, Audit, and Maintenance.

Learn how to ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties. This course will provide a framework for developing a crisis communications plan. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Nine: Crisis Communications.

Learn how to establish policies and procedures to coordinate incident response activities with public entities. This is a self-paced course that you can take from your desk at a time that is convenient to you. Upon completing of this course and passing the knowledge check at the end, you will receive a certificate testifying to your understanding of Professional Practice Ten: Coordination with External Agencies.