HCS Dashboard - Nurse Portal

Cases

Overview across all case types

170

Total

23

New

147

Active

Reminders

Counts by priority

Overdue 5

Due Today 12

Billing

Today's total

32.5

Today's Billing

Medical Guidelines

External links

Cardiac Care Protocols

Updated Dec 2024

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Diabetes Management

ADA Guidelines 2024

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Hypertension Guidelines

ACC/AHA 2024

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COPD Management

GOLD Guidelines 2024

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Obesity Treatment Pathways

Endocrine Society 2024

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Timely Contact

Contact compliance

92%

Score

Total Overdue 8

Maximum Overdue 14 days

Overdue Today 3

Timely Activity

Activity compliance

87%

Score

Total Overdue 11

Maximum Overdue 21 days

Overdue Today 4

Digital Engagement

Patient digital activity

Opens

1,245

Messages Sent

328

Content Viewed

567

Surveys Completed

89

App Registrations

156

Patient Contact

Due & Overdue

Overdue (> 3 days) 8

Due Today 15

Due This Week 34

KPIs

Performance metrics

Case Closure Rate

94%

Avg Response Time

2.3 hrs

Patient Satisfaction

4.8/5

Case Trends

Last 6 months

Case Distribution

By type

Client Communications

18 unread messages

AC

Acme Corp - Auth Update

Re: Patient #48721 authorization...

2m ago

BH

Blue Health - Urgent

Stoploss threshold alert for case...

15m ago

GI

Global Inc - Question

Requested documentation for...

1h ago

Community Resources

Local support services

Home Health Services

42 providers in network

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Transportation Assistance

Medical transport options

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Meal Delivery Programs

Nutrition support services

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Mental Health Support

Counseling & crisis lines

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Navigation

Find providers & facilities

Hospitals Specialists Pharmacies Urgent Care DME Suppliers Rehab Centers

Medical Guidelines

Clinical protocols

Cardiac Care Protocols

Updated Dec 2024

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Diabetes Management

ADA Guidelines 2024

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Surgical Pre-Auth Criteria

By procedure type

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Specialty Rx Guidelines

Formulary & step therapy

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