HCS Dashboard - Nurse View

📋 Case Management Dashboard

All Cases

Total active cases

147

Active Cases

▲ 12% from last week

New Cases

Received today

23

New Today

▼ 5% from yesterday

Patient Contact

Due & Overdue

Overdue (> 3 days) 8

Due Today 15

Due This Week 34

Reminders

Due & Overdue

Overdue 5

Due Today 12

Billing Time

This period

32.5

Hours Logged

▲ On track for 40hr target

KPIs

Performance metrics

Case Closure Rate

94%

Avg Response Time

2.3 hrs

Patient Satisfaction

4.8/5

Case Trends

Last 6 months

Case Distribution

By type

Client Communications

18 unread messages

AC

Acme Corp - Auth Update

Re: Patient #48721 authorization...

2m ago

BH

Blue Health - Urgent

Stoploss threshold alert for case...

15m ago

GI

Global Inc - Question

Requested documentation for...

1h ago

Community Resources

Local support services

🏥

Home Health Services

42 providers in network

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🚘

Transportation Assistance

Medical transport options

›

🍳

Meal Delivery Programs

Nutrition support services

›

🤝

Mental Health Support

Counseling & crisis lines

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Navigation

Find providers & facilities

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Medical Guidelines

Clinical protocols

🫀

Cardiac Care Protocols

Updated Dec 2024

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🩹

Diabetes Management

ADA Guidelines 2024

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🧬

Surgical Pre-Auth Criteria

By procedure type

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💊

Specialty Rx Guidelines

Formulary & step therapy

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